Privacy Policy

Privacy and Security

Radiant Heating is committed to protecting your personal information. This statement explains our practices for this Web site.

What Personal Information We Gather

We gather personal information that we need to know when you make an enquiry on our website. For example, we need to know your email address so we can respond to you. You can choose not to provide it.

How We Use It

We only use the personal information we gather for purposes of responding to an enquiry. We do not collect personal information about any of our site's visitors unless the visitor authorizes us to do so.

Who Has Access to It

Only people within Trade Warehouse who need to access your personal information can access it; for example, the people who respond to your enquiry need to know your email address.

How We Share It

  • We do not sell or provide your personal information to any third parties.
  • We might share your personal information under the following circumstances:
    • We have your consent.
    • We are required to share customer information by law, to protect the interests of the company or in the discharge of public duty.
    • We need to share your personal information with a business partner in order to provide a service you have requested. Our business partner's use of your information is restricted to the delivery of the service you have requested.

How You Change or Remove It

You have access to your personal information that we retain. We try to keep your personal information accurate and up to date. If you'd like to change or remove your personal information, please contact us.

Security

We use current security measures to safeguard your personal information. All the personal information you provide us is stored in a secure computing environment to prevent unauthorized access.

Email

If you send us an email, we may save it if we think we'll need it to communicate with you. We never sell or share email addresses. Remember, email is not a secure way to send personal information because it is not encrypted.

Cookies

Our web site may store information in a small text file, called a cookie, on your computer. We use what is called a "persistent cookie," which is stored as a file on your computer and remains there when you close your Web browser. The cookie can only be read by the Web site that created it when you visit that site again.

Our Use of Cookies

Radiant Heating stores a unique number (not any personal information) in the cookie that we place on your computer. We use this cookie to determine if you have visited the site before. The information we store in the cookie does not include data such as your name, email address, telephone number or address.

Security Concerns

Once the cookie is saved on your computer, our Web site is the only site that can access and read the information that you provide. Radiant Heating will not provide this information to any third parties or use it for sending unsolicited email.

Java and Javascript

Java is a programming language that allows different kinds of computers to talk to each other. We use Java technology to provide functionality such as navigation menus, forms and so on. You will still be able to use this Web site if you have Java or Javascript disabled, but some functionality may not be available.

Changes to this Statement

We may amend this privacy and security statement from time to time. If we make any substantial changes in the way we use your personal information, we will notify you by posting a prominent announcement on this Web site.